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Website Usage Up Significantly
November 20, 2008

Members of the Board of Selectmen
Town of Sutton
4 Uxbridge Rd
Sutton, MA 01590

RE: Update on new Town Website

Dear Members of the Board,
The following is an update on the implementation of the new Town Website.  The town went live with the new website on Tuesday October 28th, 2008.  Since we went live we have received over 3,300 visits to  In the five months prior to going live we averaged less than 1 visit per day to our website.  In the three weeks after going live we have averaged over 152 visits per day.  

In addition, we are tracking download activity.  Download activity accounts for the number of documents/brochures/forms etc that have been downloaded to individual computers.  This is often viewed as people who would have needed to visit town hall to receive information if the website was not available.  Over the 5 months prior to going live on the new website we had 89 downloads of information.  In the past week from November 12-November 18 we have had 350 downloads.

Lastly, I will be tracking online Real Estate bill payments.  Over the same period last year, we had 116 online bill payments.  This fall we have had 150 online bill payments.  (Keep in mind that we went live on October 28th and bills were due November 1st.  It is our hope that with the increase in awareness and visitors that online bill payment will continue to grow.  

Thank you.


James Smith
Town Administrator

Town of Sutton  4 Uxbridge Rd., Sutton, MA 01590
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